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Privacy Policy

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Privacy Policy 


This notice provides the Resort Lifestyle Communities (RLC) privacy policy regarding the nature,  purpose, use, and sharing of any Personally Identifiable Information (PII) collected via this website. Our privacy policy explains our information practices when you provide PII to us, whether collected online or offline, or when you visit us online to browse, obtain information, or conduct a transaction. PII may include: your name, email, mailing and/or home address, phone numbers, or other information that identifies you personally. We do not require you to register or provide personal information to visit our website. 



Personally Identifiable Information 


As a general rule, RLC does not collect PII about you when you visit our website, unless you choose to provide such information to us. Submitting PII through our website is voluntary. By doing so, you are giving RLC your permission to use the information for the stated purpose. However, not providing certain information may result in RLC's inability to provide you with the service you desire. 


If you choose to provide us with PII on a RLC website, through such methods as completing a web form or sending us an email, we will use that information to help us provide you the information or service  you have requested or to respond to your message. The information we may receive from you varies  based on what you do when visiting our site. 


Generally, the information requested by RLC will be used to respond to your inquiry or to provide you with the service you request. 



Email 


Many of our programs and websites allow you to send us an email. We will use the information you  provide to respond to your inquiry. We will only send you general information via email. You should  be reminded that email may not necessarily be secure against interception. Therefore, we suggest that you do not send sensitive personal data (such as your Social Security number) to us via email. If  your intended email communication is very sensitive, or includes information such as your bank account, credit card, or Social Security number, you should instead send it by U.S. mail. Another  alternative may be submission of data through a secure web page, if available. 



Automatically Collected Information 


We collect and temporarily store certain information about your visit for use in site management and  security purposes only. We collect and analyze this information because it helps us to better design our website to suit your needs. We may also automatically collect information about the web content you view in the event of a known security or virus threat. This information includes: 

  1. The Internet domain from which you access our website (for example, "xcompany.com" if you use a private Internet access account, or "yourschool.edu" if you connect from an educational domain); 
  2. The Internet Protocol (IP) address (a unique number for each computer connected to the Internet) from which you access our website; 
  3. The type of browser (e.g., Firefox, Internet Explorer, Chrome) used to access our site; 
  4. The operating system (e.g., Windows, Mac OS, Unix) used to access our site; 
  5. The date and time you access our site; 
  6. The Universal Resource Locators (URLs), or addresses, of the pages you visit; 
  7. Your username, if it was used to log in to the website; and 
  8. If you visited this website from another website, the URL of the forwarding site. 

We may share the above information with our employees or representatives with a "need-to-know" in the  performance of their duties, or other named representatives as needed to quickly process your request or transaction. This information is only used to help us make our site more useful for you. Raw data logs are retained temporarily as required for security and site management purposes only.



Third-Party Websites, Applications and Analytics 


RLC uses social media websites and other kinds of third-party websites. Social media websites are used to publicize RLC events, and engage with members of the public. RLC also uses web measurement and customization technologies to measure the number of visitors to our websites and their various sections and to help make our websites more useful to visitors. In such cases, the third party application may request an email address, username, password, and geographic location (e.g., State, region, or ZIP code) for account registration purposes. RLC does not use third-party websites to solicit and collect PII from individuals. Any PII passively collected (i.e., not solicited) by the third-party website will not be transmitted by RLC; no PII will be disclosed, sold or transferred to any other entity  outside RLC, unless required for law enforcement purposes or by statute. 



Google Analytics 


Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.  Google uses the data collected to track and monitor the use of our Service. This data is shared with  other Google services. Google may use the collected data to contextualize and personalize the ads  of its own advertising network. 


You can opt-out of having made your activity on the Service available to Google Analytics by  installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics  JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits  activity. 


For more information on the privacy practices of Google, please visit the Google Privacy & Terms  web page: https://policies.google.com/privacy



Surveys 


RLC uses various types of online surveys to collect opinions and feedback from a random sample of visitors. The survey does not collect PII. Although the survey invitation pops up for a random sample of visitors, it is optional. If you decline the survey, you will still have access to the identical information and resources at the rlcommunities.com site as those who do take the survey. The survey reports are  available only to designated staff who require this information to perform their duties. RLC may use other limited-time surveys for specific purposes, which are explained at the time they are posted.



Information Collected for Tracking and Customization  (Cookies) 


A cookie is a small file that a website transfers to your computer to allow it to remember specific  information about your session while you are connected. Your computer will only share the information in  the cookie with the website that provided it, and no other website can request it. There are two types of  cookies: 

  • Session: Session cookies last only as long as your web browser is open. Once you close your  browser, the cookie is deleted. Websites may use session cookies for technical purposes such as to  enable better navigation through the site, or to allow you to customize your preferences for  interacting with the site. 
  • Persistent: Persistent cookies are saved on a user's hard drive in order to determine which users are new to the site or are returning, and for repeat visitors. 

If you do not wish to have session or persistent cookies stored on your machine, you can turn cookies  off in your browser. You will still have access to all information and resources at RLC websites.  However, turning off cookies may affect the functioning of some RLC websites. Be aware that  disabling cookies in your browser will affect cookie usage at all other websites you visit as well. 



Payments 


RLC may provide paid products and/or services within the Service. In that case, we may use third party services for payment processing (e.g. payment processors). We will not store or collect PII payment card details. That information is provided directly to third-party payment processors whose  use of PII is governed by their Privacy Policy. These payment processors adhere to the standards set  by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like  Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure  handling of payment information.



Security 


RLC takes the security of all PII very seriously. We take precautions to maintain the security,  confidentiality, and integrity of the information we collect at this site. Such measures include access  controls designed to limit access to the information to the extent necessary to accomplish our mission. We also employ various security technologies to protect the information stored on our systems. We routinely test our security measures to ensure that they remain operational and effective. 


We take the following steps to secure the information we collect: 

  • Employ internal access controls to ensure that only personnel who have access to your information are those with a need to do so to perform their official duties. 
  • Train appropriate personnel on our privacy and security policies and compliance requirements.  Secure the areas where we retain paper copies of the information we collect online. Perform regular backups of the information we collect online to ensure against loss. 
  • Use technical controls to secure the information we collect online including, but not limited to:  Secure Socket Layer (SSL) 
  • Encryption Firewalls 
  • Password protections 
  • Periodically test our security procedures to ensure personnel and technical compliance. 
  • Employ external access safeguards to identify and prevent unauthorized access by outsiders that  attempt to "hack" into, or cause harm to, the information contained in our systems. 

We hold our contractors and other third-party providers to the same high standards that we use to ensure the security, confidentiality, and integrity of personal information they may have access to in the course of their work completed on behalf of RLC. 



Visiting Other Websites 


Our website contains links to private organizations, and some commercial entities. These websites are not within our control and may not follow the same privacy, security, or accessibility policies. Once you link to another site, you are subject to the policies of that site.



Interaction with Children Online 


RLC is committed to the protection of children's online privacy. The Children's Online Privacy Protection Act (COPPA) governs information gathered online from or about children under the age of 13. Verifiable consent from a child's parent or guardian is required before collecting, using, or disclosing personal information from a child under age 13. 



Privacy Policy Contact Information 


We welcome feedback if you have any questions regarding our privacy policy or the use of your  information. For additional information about our Privacy Policy, please contact us at https://rlcommunities.com/contact-us/ or mail us at: 


Resort Lifestyle Communities 

7101 S. 82nd St. 

Lincoln, NE 68518 


Updated May 3, 2022

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