Arrowhead Valley Retirement Resort 

Peoria, Arizona

Serving food is the introduction to the meal, and the food servers here do a good job setting the tone. They can and do individualize each person's selection and portion. This not only makes the meal more enjoyable, but it helps to cut down the waste of food. The Chef and the cooks are usually in with the Kitchen Helpers to serve. They demonstrate teamwork while still showing warmth and the desire to please.

Servers: These are young people that we can be proud of! Everyone in the Food Service area is in constant movement or on a watch-for a need mode. They clear tables quickly but appropriately politely asking first if we are finished with it or if they may take it. They all fill in where needed, be it carrying trays, serving from the salad bar, getting drinks, to answering a call for something. They all seem to pride themselves in knowing names and anticipating needs for such things as utensils or drinks. They are mentioned here as a team, but each one of them deserves to be acknowledged as it is the individual contribution that makes the teamwork. Taylor, Kailey, and Meadow have been there the longest and are the most dependable. However, the others are hard workers too and learnwng well: Kylie, Nathan, Gavin, Leah, and Lila.

Marietta has filled in for Nicki and has done a superb job also. She is respectful of our things and has a wonderful smile that is contagious.

Ian always has a pleasant smile and welcomes us as we start through the food line. He tries very hard to please each person's desire of selection, portion size, and any special requests.

Noemi always greets us with a pleasant smile and welcome as we start through the food line. She tries hard to please each person's desire of selection, portion size, and any special requests.

Alejandro has been training as is showing all the characteristics of the others which is an indication that he will be as pleasant and helpful as we appreciate and enjoy.

Zack always greets us warmly and is ready to fill our requests. He does a good job individualizing the meals and filling special requests as much as is possible.

Nicki has been our housekeeper since we moved in 6 months ago. She treats our things with respect and everything is well-cared for during the cleaning process. She calls herself the "Queen of Clean" and indeed does take pride in a clean apartment when she leaves.

Justin is a welcoming and capable presence in any position. As a server he was always on the move, frequently anticipating needs before they could be requested. The promotion was well earned and he has made the transition look easy. He has proven himself to be a team player in difficult situations and can converse easily being both interesting and interested.

Relatively new, Rosanette has stepped into what may have been a serious and difficult situation which she handled with confidence and ease. When I heard a sound from above that could have been someone falling, I became concerned and call the front desk. She told me she was on duty and would immediately check it out and found the resident on the floor. She not only greets people with a welcoming presence and smile but is able to answer questinos and can take action when needed.

Lila, Gavin, Leah, Nathan, Kaily, Taylor, Meadow, and Kylie are members of a very exceptional team of servers. They have been well trained and can move about easily to do whatever needs to be done. They are constantly on the move except when 'in the ready' watching for a need to arise. Whether it be to clear an empty plate, carry a tray for a wheelchair or walker individual, get drinks, answer a call, or supply any other need, they stand willing to serve with a smile 'from the heart'.

Jade does an outstanding job as night shift concierge. In such a difficult time that is a strong statement and we are fortunate to have her!

Jose is a delight and his smile suggests a little mischief is there waiting to be displayed. The bonus is that he is a very good cook as well. He has filled in capably at the omelet station and makes wonderful sandwiches. He takes pride in what he does and in pleasing folks. He can certainly brighten any day.

Ernesto is a pleasure to see and be served by. His eggs in the morning are a wake-up treat and his sandwiches are delicious. His service is friendly and individualized. He knows what I like and often serves me without being reminded. His smile can perk up any day.

Leesa is relatively new to the staff and already has integrated herself into the overall atmosphere of teamwork. She frequently can be seen moving around, helping where she can when she isn't on tour or on the phone with perspective residents. She is very friendly and welcoming.

What a fab Happy Hour, Bryan! All your little added touches make everything so fun and inviting. And of course you two wonderfuls, Jeff & Bernie, great dinner and thanks for being with us, serving drinks, it all. Your smiling faces are so welcome. Much love to you.

Lucy is our "housekeeper extraordinaire". Thank you!

Ernesto is the greatest! A good coach and a good person all around!

Lucy has done an amazing job. Not only is she thorough, but she has mastered the cleaning of glass top tables and mirrors (one of ours is 8' x 4 1/2') like none other. Thank you for Lucy!

The Valentines Party was perfect. Thanks to our kitchen for the finest meal and to Bryan for getting Johnathon to play music and for Bernie and Jeff for hosting the gala event!

Bryan: We've run out of superlatives for you. A great and fun auction! You have so many talents. Love you.

I just moved my mother into arrowhead resort. The place is absolutely beautiful inside. Everything is so nicely appointed. The food looks really good. They have plenty of activities all day long to keep you busy. The residents that live here are so friendly and helpful and made her transition easy. The units are large and nicely layed out. The managers are both very helpful and do a wonderful job. I would very much want to live here someday!

I was here today. I was chauffeuring a friend. I enjoyed the tour. We both enjoyed it. We saw a one bedroom and two bedroom. The layouts are very nice. I really like how the Kitchen/living room is are laid out. Very open feeling - instead of the usual claustrophobic inducing kitchens. It is a beautiful place. Beautiful theater. They did a really nice job throughout of decorating - love the small waterfall with live fish in the lobby. Thoughtful design everywhere. The food and dining area look great - three meals a day included. 7:30am - 7pm, I'm pretty sure. Very impressed. The view out the patios off the apartments we saw was okay, not bad. For me, the low point was the library. There is one. It did have some books in it and CDs (at least talking books). I was not impressed. If you move in here, and want a good library - Foothills Branch is about 4 miles away. Or use digital books. Shrug. I'm super picky about libraries. Staff seemed super friendly and helpful. Residents happy. Impressive, except the library and the outdoor views.

No matter what Brian plans all of his events are fun and informative. Keep up the good work! P.S. The presentation on England was very interesting.

We love the food. We love you. Thanks for all you do!

What an awesome activity schedule!

Thank heaven for Melinda. She is always friendly and cheerful. I especially like her telephone greeting, always cheerful. It doesn't seem to matter what the request is, Melinda will do anything she can to satisfy a resident.

Crystal does a wonderful job cleaning our apartment. She exceeds my expectations- AND - I am considered just a smidge anal when it comes to cleaning.

There are no words to describe our "Most Honorable Bryan". Please don't ever lose him - he is definitely not replaceable.

Our mother recently moved to this facility and she couldn't be more thrilled. All the staff make her feel right at home and continue to help her settle into her new surroundings. Craig started it all with a great tour and overview of what the resort has to offer. The general manager, Jeff, immediately helped her get acquainted with folks and is always willing to help with everything. Ron (maintenance) and Melinda (front desk) are invaluable daily resources and she so enjoys her interactions with them. The weekly cleaning service (Crystal) is fantastic and friendly. She loves the communication with her fellow residents, feels safe, always mentions the quality of the (inclusive) food, and looks forward to the numerous daily activities. Thank you to this quality establishment!!

Arrowhead Valley has a great team lead by two professional seasoned managers that give their all to the team, residents and community. Our residents are all family friendly and we are blessed to be able to serve each and everyone of them from our hearts! #RLCfamilystrong

It’s great they helped me alot

Thank you for sharing your love and passion for taking care of our residents with the rest of the RLC Team. You are a great example for others to follow. Thank you.

Even though we are new, we can see already what a great group of people live here as well the friendly and helpful staff. Kudos to all!

Today marks my 1 year anniversary of moving here. To say that this is HOME should say it all, but there's so much more to say. I've made several wonderful & dear friendships here. Even the people who are more friendly neighbors, rather than tight friends, are really wonderful people. It seems like we each have different backgrounds & life experiences; it's exciting to share & learn from each other. I started the book, needlework, and adult coloring club s. I am a strong leader, however I find that each of the members of these groups has soooooooo much to offer. There is a Sharing Group once a week which is very important to us. Members take turns deciding on topics & you share what you wish or simply listen. Exercise classes, card games galore, mahjong, other table games, sharing of our own arts & crafts for display, and weekly happy hours are just some of our activities. The food is 3 meals a day, with prime rib every Sunday. Everything is delicious as Chef asks you our preferences for menu planning. The COVID-19 virus has curtailed certain activities, as per safety protocols, and we've NOT had even 1 case in our community. Everyone who lives or works here has been friendly and caring. New residents become part of the 'family' very quickly. My brother calls Arrowhead Valley my PALACE, not a misspelling of PLACE! He's right. This is HOME, and it's a happy home! I feel blessed to be living here.

The cafeteria style dining makes the biggest difference.

Living here is great. Staff is caring right down to smallest detail. They handle health care emergencies carefully and thoughtfully. Never a complaint from others living here. My hubby and I have a perfect unit, wheelchair accessible with roll in shower, two baths, kitchen, and our dog and 2 cats were welcomed with open arms. Outside dining, weekly happy hour! We love.living here.

Arrowhead Valley Retirement Resort is the best place to be, normally & under the current circumstances!

We have the best serving team! Thank you, ladies!

At Arrowhead Valley Retirement Resort we are blessed with great people who ensure that we have tasty, well-balanced, & varied food, fun exercise classes (6 ft. apart!), clean apartments, and all with safety and happiness in mind. Kudos to all of you!

I 100 percent recommend Arrowhead Valley Retirement Resort. My mother moved here after recommendation of her loving family knowing she needed to be around other people her age with similar interests. She loved living here even knowing she had lived in her own home for 50 Years, which in itself says a lot. My mother unfortunately passed away a few months ago. The staff was so accommodating and sympathetic that touched the hearts of my entire family. The staff and the residents are extremely nice. They went above and beyond to help us during this difficult time. In recap, I definitely recommend this facility to anyone interested in moving to a senior living facility. Thank you staff and residents for making my mom feel at home and welcomed. She was very happy living here.