Q - How much does rent cost?
Q - How often is the rent raised?
Q - Do you charge a buy-in fee?
Q - Do I have to sign a long-term rental contract?
Q - Do you have a satisfaction or money-back guarantee? What happens if I move in but I’m not 100% satisfied?
Q - Can more than two people live in a single apartment?
Q - Do you charge a fee for additional residents?
Q - Can I upsize or downsize my apartment after I move in?
Q - I'd like my friend to move into my community with me. Do you have a program for referrals?
Q - How do I pay my rent?
Q - How can I contact your Resident Relations Department?
Q - Are the apartments accessible to persons with disabilities?
Q - Do you allow mobile devices such as scooters or wheelchairs?
Q - I'm used to living in a house. Can I hear my neighbors through the walls in your apartments?
Q - Can I control the temperature in my apartment, or is the temperature the same for the whole building?
Q - Are your apartments furnished?
Q - Do you allow smoking?
Q - Do you allow service animals?
Q - Do you allow pets? What is your pet policy?
Q - Do you have a dog park?
Q - What kind of security do you provide?
Q - What safety measures are taken in case of fire or inclement weather?
Q - Do you provide personal care and medical assistance?
Q - How big is the entire community building?
Q - Do I need to plan on tipping the staff?
Q - Do you have a fitness center?
Q - Do you offer transportation?
Q - What if an appliance breaks down or I need help with some kind of maintenance in my apartment home?
Q - What kind of house cleaning is included in my monthly rent?
Q - What are your 24-hour concierge services?
Q - Is parking available?
Q - What is your Freedom Dining program?
Q - May I invite a guest to dine with me?
Q - Do you provide individually prepared meals for residents with specific dietary requirements?
Q - Are there any alternative food choices offered daily?
Q - Do you provide meal delivery service if I’m not feeling well?
Q - If I don't eat three meals a day, do I still pay for them?
Q - Will I be reimbursed for food costs if I'm not here for an extended period of time?
Q - Are there assigned seats in the dining room?
Q - Is there an extra fee for room service?
Q - May I have guests stay overnight?
Q - As a new resident, how will I be introduced to other community residents and staff?
Q - What if I don't want to participate in certain activities?
Q - Do you serve alcohol or have happy hours?
Q - What is your Travel Program?
Q - How do I schedule a visit?