Q - What kind of security do you provide?
Q - What are your Covid-19 protocols?
Q - Do you offer transportation?
Q - How may I contact your Resident Relations Department?
Q - What if an appliance breaks down or I need help with some kind of maintenance in my apartment home?
Q - Do you provide personal care and medical assistance?
Q - What is your Travel Program?
Q - Housekeeping is included in my monthly rent. What does that entail?
Q - Do you allow smoking?
Q - What do your 24-hour concierges do?
Q - In my apartment home, is the temperature-controlled by the individual apartment or the building?
Q - Do I have to sign a long-term rental contract?
Q - What safety measures are taken in case of fire or inclement weather?
Q - Are the apartments accessible to persons with disabilities?
Q - Do you allow mobile devices such as scooters or wheelchairs?
Q - Do you lock the building doors?
Q - Is parking available?
Q - Do you charge a buy-in fee?
Q - I'm used to living in a house. Can I hear my neighbors through the walls in your apartments?
Q - I'd like my friend to join me here. Do you have a resident referral program?
Q - May I have guests stay overnight?
Q - As a new resident, how will I be introduced to other community residents and staff?
Q - What if I don't want to participate in certain activities?
Q - Will I be reimbursed for food costs if I'm not here for an extended period of time?
Q - Do you charge a fee for additional residents?
Q - Do you allow pets?
Q - Are your apartments furnished?
Q - How do I schedule a visit?