Evergreen Crossings Retirement Community

Evergreen Crossings was the most luxurious. Lovely place that we visited. It truly feels like you are at a 5-star resort. The tour was amazing and even ended with ice cream.

4 Star but there is some tweaking that needs to be performed at this community. My Mom is at this RLC CT Community and it is terrific I have to say. She loves it here! However as with all communities there are some issues. The concern I have is as a caregiver esp in regards to the cleaning staff and food selection/preparation. In respect to the cleaning staff, for the last 3 weeks the cleaning staff has not had working vacuum cleaners for the individual resident rooms. The common areas are cleaned with the only working vacuum cleaners. But the resident rooms have not been afforded this luxury. For an establishment such as this why are they not able to acquire temporary equipment until the "corporate" authorized equipment can be obtained aka if the issue is that they really require "Corporate" equipment is for the residents rooms. As a note, I have had to personally vacuum my Mom's room for the last 3 weeks, why? I shouldn't have to do this. Additionally, there is a constant rotational cleaning staff and the "exceptional" cleaners seem to have been recently let go. My Mom is extremely concerned with cleanliness as a former Military Spouse . Over the last several weeks she has had to clean her room after housekeeping has "cleaned" the room. Dusting especially. Is dusting is not considered cleaning? I was told they have 30 min per resident room to clean. Realistically with cleaning the bathroom ( obviously the size of the room should be considered but not sure it is really???) is 30 min a room enough?? In respect to the food selection/preparation, the menu is limited in nutritional value( in my perspective) and definitely not a meat and potatoes selection as much of these residents are used to. It is my understanding the new chef has been approached not once but several times with various issues regarding menu selection, food quality and hotness and nothing has changed to date. IN closing, I DO NOT want my Mother to be retaliated against for my comments. My mother is brash I admit that but she does not cause any problems and basically is friendly to the "majority" of the staff and residents. She recently has had issues with the assistant manager and manager aka as I call them the High School Clicks. But, as an 88 year old with congenital heart failure she is doing exceptional well for her age/condition. I am at her establishment almost every day and sometimes multiple times per day. If someone wishes to discuss these issues with me please give me a call . Again I will reiterate I DO NOT want any retaliation for these accusations to fall on my Mother. Thank you Michele Dankowski

I really like this place. Everyone is so nice. I was there for a tour of the place. The food is great, all included with the rent. I looked at other 55 and older communities, but this one I choose in a heartbeat. Do yourself a favor and check it out. You will be happy you did.

I am a family member of a resident. I am also a nurse, so I was very careful with my search for an independent living facility. I wanted it to feel like a community not an institution. I was grateful to find a facility that was run by such caring people. Yes, price is important but to find a place that offered such quality and friendly caring people was amazing. The management with Bill and Liz at the helm allows me to know they're "want ever it takes" attitude filters to all the staff. Everyone is kinds and ready to help. The appt. is great size, food is wonderful but rally its about the caring people running this facility. I have seen the good, the bad and the ugly. This is right up there with great. Highly recommended.

Just moved my parents in, and the staff was so helpful! They facilitated the movers' with elevator usage, and had carts ready for our use. They customized a bathroom grab bar location and hooked up their TV that same day, gave the family members a complimentary lunch (which was very good), and many of the staff came up and introduced themselves. A very good start!

I cannot say enough good things about this place. The food is amazing, the staff are always friendly and accommodating, the manager, Bill, is exceptional - he has always gone above and beyond to be accommodating and helpful. The facility itself is impeccably kept and has extraordinary amenities. If you or a loved one are looking for a place to call home and want the best, this is truly a place you can call home without reservation. My father-in-law spent the last year and a half of his life there and loved every minute of it. It was the best decision we could have made. And we would not change a thing.

My Father-in-law was a charter member at Evergreen crossing and loved everything about his time there. The food was excellent, the people were wonderful. It was a big comfort to me to know that he was cared for so well when I could not be with him. I could not say enough good things about this residence. Bill, the manager, was phenomenal. He went above and beyond to help us with anything we needed and was always attentive to any requests or concerns. You could not ask for a better manager than Bill. The staff exceeded our expectations. The facility itself was like living in a Marriott it was so beautiful. It truly made my father-in-law’s final years the best ones. We will miss all of the people and staff. If you want the very best for your loved one or yourself, do not hesitate to come here to this caring, luxurious residence. You will not be disappointed.

Evergreen Crossings Retirement Community was new and they hadn't sold all their units yet. It's independent living but you can have as much help as you need, you just have to order it. I liked the layout, the cleanliness, the number of facilities, its location, and the hiking trails. It's facing a natural preserve area. Everything was beautifully appointed. I'd move in there now myself if I were in that kind of market. It was nice. I like the parking and the availability of garages and that my cart would be parked, cleaned off, and brought to me when I wanted it and that part was very cool. The staff was very helpful, delightful, answered all the questions, very generous, and enthusiastic. I liked her energy. I liked the energy of anyone I saw there. It was cheerful and happy. They have a beauty salon, a gym, and a physical training room.

It's a perfect match for independent living.

This is a great place and I would encourage you to go here if you can afford it. The atmosphere, food, and cleanliness make this is a great place. The staff are very helpful and willing to answer my questions.

This community is like a resort. The other places I looked at had a feeling that felt a little institutional rather than a home and here I feel like I am at home. The only thing missing from being a resort is the swimming pool everything else is here and ready.

We visited my partner's father who is a resident of this facility. We found it clean, bright, and the food was delightful. The residents seemed engaged with one another and with the facility in that they formed gardening clubs to upkeep a variety of raised planters to the rear of the facility.

I went to Evergreen Crossings Retirement Community. It was very, very nice and very new. All the people were very friendly. The price was somewhat expensive in comparison to the others that I viewed, but the offerings were comparable. The rooms are larger. They have a full kitchen as opposed to just a small refrigerator. It's much more of an independent living place if someone wants to use the kitchen, but it was more expensive. They have an activity coordinator there. There are exercise classes offered, different crafts, and a movie room. The staff was knowledgeable and friendly.

We chose Evergreen Crossings because my parents liked this one the most because the chef was from a local famous restaurant they liked, so they were exited about the food. The apartment sizes here are very nice and spacious. They do have a movie theater, barber shop, etc. so anything that you want they have here. The staff are also very nice and welcoming. As their daughter it gives me peace of mind that I can call up there and they can check on them if we need them too.

Great Hospitality, cleanliness and plenty of activities

I worked with Bernadette, Neal, Charles and Susan when considering an Independant Living facility for my aunt. All the staff have been exceptional so far and Bernadette went above and beyond my expectations in helping my aunt feel welcome and ultimately choose Evergreen Crossing. This place is truly amazing. The staff are warm and welcoming, the facility is top notch and my aunt is now looking forward to her new home!

I have known Charles, Susan, Neal and Bernadette since the beginning of there individual times in South Windsor with this facility and its construction. They are all kind and compassionate as they have worked with my grandmother Beverly. I’m extremely impressed with there knowledge, helpfulness, and kindness. My grandmother is so excited to move in and after evaluation more then 12 sites for her in CT I would not put her anywhere else in this state!

Soooooo beautiful you can stay at any of their other Communities all over the country when you live at one!